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POST
/
crm
/
v3
/
extensions
/
calling
/
inbound-call
cURL
curl --request POST \
  --url https://api.hubapi.com/crm/v3/extensions/calling/inbound-call \
  --header 'Authorization: Bearer <token>' \
  --header 'Content-Type: application/json' \
  --data '
{
  "createEngagement": true,
  "engagementProperties": {},
  "externalCallId": "<string>",
  "finalCallStatus": "BUSY",
  "fromNumber": {
    "e164Number": "<string>",
    "phoneNumberType": "FIXED_LINE",
    "extension": "<string>"
  },
  "potentialRecipientUserIds": [
    123
  ],
  "toNumber": {
    "e164Number": "<string>",
    "phoneNumberType": "FIXED_LINE",
    "extension": "<string>"
  },
  "callStartedTimestamp": "2023-11-07T05:31:56Z",
  "durationSeconds": 123,
  "userId": 123
}
'
{
  "callerIdMatches": [
    {
      "callerIdType": "CONTACT",
      "objectCoordinates": {
        "objectId": 123,
        "objectTypeId": "<string>",
        "portalId": 123
      },
      "email": "<string>",
      "firstName": "<string>",
      "lastName": "<string>"
    }
  ]
}

Documentation Index

Fetch the complete documentation index at: https://developers.hubspot.de/docs/llms.txt

Use this file to discover all available pages before exploring further.

Supported products

Autorisierungen

​
Authorization
string
header
erforderlich

The access token received from the authorization server in the OAuth 2.0 flow.

Body

application/json
​
createEngagement
boolean
erforderlich
​
engagementProperties
object
erforderlich
​
externalCallId
string
erforderlich
​
finalCallStatus
enum<string>
erforderlich
Verfügbare Optionen:
BUSY,
CALLING_CRM_USER,
CANCELED,
COMPLETED,
CONNECTING,
FAILED,
HOLD,
IN_PROGRESS,
MISSED,
NO_ANSWER,
QUEUED,
RINGING,
UNKNOWN
​
fromNumber
object
erforderlich
​
potentialRecipientUserIds
integer<int32>[]
erforderlich
​
toNumber
object
erforderlich
​
callStartedTimestamp
string<date-time>
​
durationSeconds
integer<int32>
​
userId
integer<int32>

Antwort

successful operation

​
callerIdMatches
(CONTACT · object | COMPANY · object)[]
erforderlich
Last modified on May 15, 2026